© 2013 Tanswell Technology Ltd  All Rights Reserved.
Tanswell Technology Ltd are registered in England and Wales #6716335
Registered Office PO Box 6419, Leighton Buzzard, Bedfordshire LU7 6ER 
UK VAT Reg Number: GB 130 2331 77

LEGAL
PRIVACY POLICY
TERMS OF BUSINESS​

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Tanswell Technology Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Tanswell Technology Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Tanswell Technology Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

SUPPORT & LABOUR
Standard hourly rate - £50 per hour plus VAT
Minimum onsite charge - 1 hour
Minimum remote support charge - 30 mins 
Unlimited remote support per PC per month - £25 plus VAT


Other support packages and tailored contracts are available

OFFICE 365 SUBSCRIPTIONS

Small Business Premium - £10 plus VAT per month per user (Includes MS Office desktop apps on up to 5 devices, 50GB Exchange mailbox, 1TB OneDrive for Business Online Storage, Skype for Business
Small Business Essentials - £5 plus VAT per month per user (Includes 50GB Exchange mailbox, 1TB OneDrive for Business, Skype for Business)
Exchange Only Online Plan 1 - £3.50 per month plus VAT per mailbox (50GB Exchange mailbox)

Other Office 365 plans are available, please ask for more details. We are happy to manage your Office 365 tenancy as a delegated Administrator for your organisation. If you have an existing tenancy, you can also enable us to manage it. We can provide the licences directly so you pay us for your Office 365 services.

CONNECTIVITY
We are Zen Internet partners. We chose Zen because of their excellent service and support. We can provide all sorts of telephony and broadband services including ADSL and FTTC services. We also use Zen as our Domain registrar. Register a domain with us and you also get our excellent DNS knowledge bundled in, we'll make all of those complicated DNS record changes on your behalf at no extra cost!

VOIP

Horizon VoIP Premium subscription - £15 per month plus VAT (includes all calls to UK landlines and mobiles, DDI, Voicemail, Horizon supplied phone required - ask for prices)

SECURITY

BitDefender Endpoint Security - from £2 per month (We use and highly recommend BitDefender Endpoint Security for protection against viruses, malware, ransomware and network intrusion. Easily deployed and installed and we centrally manage and monitor for you at no extra cost)

HARDWARE AND SOFTWARE
We can supply almost any software, hardware or cloud service. You might be surprised at our prices! Before you go to the obvious High Street options, give us a call to discuss your requirements. Even if you find something cheaper, we will provide our invaluable, experienced advice to ensure that you purchase the right tool for the job, even if that does mean purchasing elsewhere! With most PC and laptops supplied by us, we include data transfer from an old computer in the price regardless of time taken!

There's too much to list here, so if you have any IT related queries or want some free advice on your tech requirements, please get in touch!

TERMS OF BUSINESS

The legal bit! You can find our terms of business here​
All prices are subject to VAT at 20% unless otherwise stated